---- — Kalkaska Memorial Health Center recently received notification that it ranked in the top two percent of HR Solutions' customer database of 170 organizations and 400,000 responses in terms of employee engagement scores.
HR Solutions, a Chicago-based Human Capital Management Consulting Firm, awarded the hospital its Best-In-Class seal. Hospital employees took the HR Solutions employee engagement survey in the spring. Studies have shown that the more a workforce is engaged the better the quality of care and service.
Tendercare Birchwood in Traverse City recently completed its standard survey and was found to be below the state industry average number of deficiencies for the second consecutive year.
Nursing homes are inspected annual for compliance with state and federal regulations and the survey process is extremely thorough. An annual survey with deficiencies below the state industry average in deficiencies is an incredible feat, according to Melissa Slepicka, administrator of Birchwood.